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Order Processing

Address Change On Order - Already Shipped

FOR SHIPPED ORDERS:  In the instance your order has already been marked as shipped and you have received tracking there may be a few options available to you if it has not already delivered (per tracking). Most shipping carriers do offer a couple opt

Trouble with Website / Placing Order / PayPal / Wont' Accept Payment

For Website Access Issues:. For Checkout Page issues:. For Discount / Coupon Code / Gift Card issues:. Note: Authorized charges may appear even with failed attempts; however, authorized charges are not the same as completed charges and will "drop off

Tax Exemption Orders

Tax Exempt / Wholesale – Order information needed for us to place order manually. Organization Name:. Customer Name:. Shipping Address:. Email:. Phone Number:. Firearm Manufacturer, Model and Barrel Length (for us to determine size):. Requested Produ

Payment Transaction Failed / Card Declined / AVS MisMatch

Our apologies that your order is not processing.  Often there is a simple, fixable explanation for why you received this error:

I Want to Cancel or Change My Order

You may first check the status of your order using the link below. If the order can be cancelled it will give you the option to do so. We do our best to get your order shipped as soon as possible. With the use of a fulfillment warehouse we ship aroun

I Input the Wrong Address - What Now?

We know it happens on occasion that the wrong address is input into the system or that you may need to make a change to your order.  With the use of a fulfillment warehouse we may not be able to retrieve your order for changes once the order is place

Order Status / No Order Confirmation or Tracking Information Received

Order Confirmation: You should receive an Order Confirmation email with your order number immediately upon placing your order.  This will serve as your receipt of purchase. If you do not receive an email confirmation please: make sure you provided th