All articles

Exchanges & Returns

Contact Urban Carry Holsters [AI Compatible]

Contact Form:. TEXT: 888-661-5579. CALL: 888-661-5579 *. *Please leave a voicemail if one of our agents is unable to get to the phone. *Email or Text is also highly recommended. Support Email:. [email protected]. Hours of Operation. Mon

Urban Carry - Exchange [AI Compatible]

Urban Carry Holsters ExchangeWe do believe you will be thrilled with our products but we understand that sometimes a product may not be what you expected it to be or that you may need to exchange it for a different size / color. 0-60 Days from Date o

Manufacturer's Warranty [AI Compatible]

At Urban Carry Holsters, we take great pride in making each of our holsters, belts and purses by hand and strive to make the best products available on the market today. If you are encountering an issue with loose stitching, a popped rivet, a broken

Order Correction, Wrong Size / Color Ordered [AI Compatible]

Please contact us directly by phone, text or CHAT to assist you with any order changes. Please note, we do our best to get your order shipped as soon as possible. When you place an order with us, we begin working on it immediately.  As such, we may n

I Have Not Received my Refund [AI Compatible]

Please allow us 5 business days upon receipt on your package to issue a refund.  Returns are received at a sorting facility at our fulfillment warehouse and take time to be checked in. When issuing a refund we will email you a CREDIT MEMO reflecting

How Do I Return or Exchange My Order? [AI Compatible] copy

How Do I Return or Exchange My Urban Carry Holsters Order?Once a return/exchange request is approved, our team will send return instructions directly via email with a return label. If you opted-in to "VIP Checkout", your return shipping label is incl